CUSTOMER SERVICE

During our regular business hours, contact customer service for assistance with account, service, or consumption questions.

 

Office hours: Monday - Friday, 8:00 AM - 4:30 PM    Phone: (515) 676-2117 or (888) 355-2619

 

Office location: 23998 141st Street, Bouton, IA 50039.

 

Mailing address: P.O. Box 39, Bouton, IA 50039

 

After hours, call (515) 676-2117 or (888) 355-2619 if you have any emergency, such as a service outage or leak. We have an after hours answering service to take calls when office staff is not available. The answering service contacts a member of our on-call team who responds immediately in the event of an emergency. All calls are toll-free and given prompt attention.